I recently stayed at the Minos Imperial Luxury Hotel in Crete and had a mixed experience. The Sea View Suite, while offering breathtaking views, was smaller than expected. The service, however, was outstanding. The staff, particularly Elena, Emily, Sara, and Fotini, were incredibly kind and attentive, making our stay far more enjoyable. Their warm hospitality and willingness to assist with any requests truly stood out and added a special touch to our trip. Also, the hotel is situated in a beautiful but hard-to-reach area. Unfortunately, the food was a major disappointment. The hygiene standards at the buffet were lacking, with the tray and the trolley where they transport the plates and cups were unclean, which raised concerns about food safety. As well as the hotel having a lot of bugs around even leading up to the rooms and sometimes within the room. This aspect of our stay was particularly troubling and detracted from the overall experience.
Enas
июль 2024 г.
The room was spacious and very comfortable. Wi-Fi was active in common areas and in the room. Very nice staff.
Francesca
июль 2024 г.
Superb level of comfort, decent food, great pools and views. Top notch.
Michal
июнь 2023 г.
We like the room, the view, the number of pools, and the private beach. The bath in the room was great.
Mateus
октябрь 2023 г.
The location is amazing. Special mention for bar&restaurant manager Yorgios, but all staff was amazing. Nice beach, nice pools, everything clean The room was huge and well equiped, very nice
Razvan
июнь 2023 г.
+ The design and the architecture of the Resort. + The size and the mix of nature with pools, bars, restaurants. + The view. + The Staff, other than the reception employees. Fantastic people at the bars and restaurants, the life guards.
Catalina
июль 2022 г.
The facilities, food and staff. All areas were cleaned regularly. The food was freshly prepared and cooked. Staff always wore a smile.
Bernie
август 2024 г.
Large property, multiple swimming pools, pool bars and restaurants, some entertainment shows , clean rooms and facilities
Oana
июль 2024 г.
Our suite, with its luxurious furnishings and panoramic sea views, was the perfect retreat for relaxation and romance. The attention to detail throughout the resort was impeccable, from the beautifully landscaped gardens to the elegant dining venues. Whether enjoying a candlelit dinner at the Bellevue Restaurant or unwinding with a massage at the boutique spa, every experience at Minos Imperial was truly unforgettable. We left feeling grateful for the memories made and already dreaming of our next visit.
Gabrielle
май 2024 г.
There are so many different sizes and types of pools on top of a very beautiful private beach where you can snorkel with many fishes with a crystal clear water. The hotel facilities are clearly getting old and you can see the signs of them in many places including rooms themselves but they are still maintained okay. There are so many selections of food menu for breakfast/dinner buffets and they change a bit by bit everyday. Quality of foods is excellent apart from a lack of good quality coffee. Staffs are very friendly and services are excellent especially at other restaurants than the buffet places. Our villa was very spacious and comfortable. We recommend this place if you want to have a calm beach/pool relaxing holiday staying the resort. Be careful that the resort is located in an isolated area of the island and far from anything nearby unless you have a rental car.
Yuri
август 2022 г.
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